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Team Building - Your Beliefs Can Create Success
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3. A person is not their behaviour – this is really important in terms of respecting someone’s self esteem. If someone makes a mess of something, it doesn’t mean that they are a mess! Behaviour is what someone does, says or feels at a moment in time. It is not their self or their true identity. Make sure you challenge someone’s behaviour and not the self – a person’s self is greater than their behaviours.
4. The meaning of a communication is the response you get! If you do not get the response you require when communicating with your team, you probably need to change the way you communicate.
Bear in mind that everyone has a different life experience and the meaning of a word for one person may be completely different to another. Remember that voice tone and facial expression also communicate information, and people may respond to these just as much as they do to what you have said.
So check out your beliefs about the various members of your team. Believe in them, all of them, and they will more than likely surprise you!
Andy Britnell's training and coaching products maximise the potential of your staff and cut out the unnecessary costs incurred by low morale, high turnover and repeated recruitment.
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